Michael’s experience in the boardroom and in the media provides him with a unique perspective for helping organisations deal with crises. He is regularly called on by boards and senior management in times of crisis to provide strategic advice about preserving organisational reputation: how to respond, what to say, how to say it and who to say it to.
Services:
- Crisis communications and risk planning
- Message development and delivery
- Media management
For any organisation with a public profile, negative media coverage can have a devastating impact not just on reputation, but also on turnover, client relationships and staff retention.
The reputation that comes with being a good corporate citizen rarely happens by accident — it takes engagement, diligence and time. Rebuilding reputation after an organisational crisis requires careful planning, hard work and a strategic approach.